About HeiGin
CRMs remember. We want them to help.
For decades, CRMs have been systems of record, good at storing the past, dependent on people to work out what comes next. We're building HeiGin to close that gap.
Why we exist
Relationships slip in the gaps between tools and busy weeks.
Most lost customers aren't lost to a better offer. They're lost to a reply that never went out, a question nobody answered, a quiet account nobody noticed.
We believe the next generation of CRM will be proactive: it will connect context across the tools teams already use, notice what needs attention, and help people take the next step, with humans firmly in control of what matters.
What we value
How we build.
Help people act
Software should move work forward, not just record it.
Earn trust gradually
Agents get more autonomy only as teams choose to give it.
Be honest about where we are
We label what's built, what's in progress, and what's planned.
The team
The people building HeiGin.
Founding team story and bios go here once provided